Help Help center
How-to guides for the Messaging Me console, step by step: get started, then talk to your customers.
The console screens require the Pro plan, with a 14-day trial.
Get started
- Choose my planYour workspace has a plan: Free, Pro (a subscription, monthly or yearly) or Enterprise (on quote). It decides which features are open, and the limits on what you can create or send.
- What you need at Meta, before and after connectingWhatsApp goes through Meta: your WhatsApp account, your number and the billing of messages live with them. Here is what you need, in order. The “Connect WhatsApp” page and Claude tell you exactly the same thing.
- Connect my WhatsApp number, and read its statusThe Home screen is where you land when you sign in, and where the logo takes you back. It holds one thing: the status of your WhatsApp account, and as long as no number is attached, the way to connect one.
- Find your way around the consoleThree tabs at the top of the screen, and the left-hand menu changes with the tab. They hold three jobs that are not done at the same time nor by the same people: setting things up, handling conversations, reading results.
Talk to customers
- Reply to a customer in the InboxThe Inbox reads like a mailbox: a column of folders on the left, the list of conversations in the middle, the open conversation on the right.
- Why my message does not go out: the 24-hour windowIt is the WhatsApp rule that surprises people most, and it explains most refused messages.
- Create a template and get it approvedA template is a message WhatsApp validates before you are allowed to send it. It is the required route to write to someone who has not replied to you recently.
- Add or import my contactsYour contacts are the people you will write to. The Contacts screen is where you add them, find them, and act on several at once.
- Launch a campaignA campaign sends the same message to a list of contacts, one after the other. From “Add a campaign”, an assistant asks you one question per screen, in five steps, and you can go back without losing anything.
From Claude Code
Some of these actions can also be done by asking Claude, from Claude Code.
- Install the plugin and link your workspaceTwo commands in Claude Code, one authorization with Google, and Claude runs your WhatsApp. The workspace is created at authorization, with no form.
- Connect your WhatsApp number from ClaudeClaude gives you the link to Meta’s window, follows the connection while you go through it, and tells you when the number is ready.
- Reply to a customer from ClaudeClaude reads your conversations, tells you whether the 24-hour window is open, and replies for you when you ask.
- Prepare and launch a campaign from ClaudeSay who to write to and what to send: Claude prepares a draft, shows you the summary, and only launches with your yes and its code.With the Pro plan, or during the 14-day Pro trial.